Returns and Exchanges


To place your order you must confirm all products ordered. You will be charged the price of your products plus taxes and shipping costs. You must receive confirmation from us that we have received your order. This will indicate that your order will be processed. We have the right to limit orders, to refuse or cancel an order that is already in process or has been accepted as our goal is always to offer our best. Any canceled order will be completely refunded including our discount coupons.


You have 15 days to return your order and 30 days to make an exchange. Products to return or exchange must be in the original condition.

You also have to ask for an adjustment in the following cases: If the zipper breaks or you no longer have the item button. We can refuse the adjustment only if the zipper or the button is out of stock.


Term and conditions: 

The Marc Alexandrin website has been created to allow you to inform yourself about the activities of the brand at all levels. However, it is forbidden to use it for commercial purposes. By using the site you accept the terms and conditions of use of the site in terms of shared information including sales. All information on the site is the intellectual property of the company. Plagiarism - or the name respect of our data can have legal consequences.

Products and services offered on the site can be delivered worldwide except in cases where any natural or human disaster could harm it. It is up to the company to judge if the case arises.

Our policy of use

Rights and intellectual property must be respected

Delivery information must be accurate to ensure the quality of our services

Requests will not be processed if the information is not accurate.

Any inappropriate language sent by email or on our social networks is unacceptable and could have consequences. This includes hacking or any other means that could harm the proper functioning of our human resources - material and technological (including our website).